Whether it is a compliment, a suggestion, or a complaint, your feedback helps us do this well. Everything shared here is handled confidentially and reviewed directly by our team — nothing submitted through this page is published publicly.
Use the form below, call us, or send an email — whatever is easiest. You are welcome to raise something anonymously if you would prefer not to share your name.
We aim to acknowledge every piece of feedback or complaint within 2 business days, and confirm how you would like it handled.
We will investigate properly and get back to you with an outcome. Records are kept confidentially, in line with our privacy obligations.
You are welcome to raise a concern with us directly, but you can also contact the NDIS Commission at any time — including if you are not satisfied with how we have handled something, or if you would simply prefer to speak with an independent body.
Phone: 1800 035 544 (free from landlines)
Website: ndiscommission.gov.au/complaints
This form goes directly to our team and is not published anywhere on this site. Fill in as much or as little as you are comfortable with.
We will acknowledge it within 2 business days and be in touch about next steps.